Shipping Policy

This Shipping Policy explains how PlateVanish handles order processing, shipping charges, and delivery for all products sold on our website.

Shipping Charges

United States

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase requirement.

International Shipping

A flat $15.00 USD standard shipping fee applies to every international destination supported at checkout, regardless of order value. Customs duties, import taxes, or other charges imposed by the destination country are not included unless they are expressly displayed during checkout.

Handling, Transit, and Delivery Times

Delivery estimates are calculated using both handling time and carrier transit time. Business days are Monday through Friday and exclude recognized holidays.

International delivery may take longer when a shipment is delayed by customs processing or a destination-country carrier.

Order Cut-Off Time

Our daily order cut-off is 5:00 PM Mountain Standard Time, Phoenix, Arizona (UTC−07:00). Orders placed after the cut-off begin processing on the next business day. Orders placed before the cut-off may ship the same business day when processing capacity and inventory availability allow, but same-day shipment is not guaranteed.

Order Confirmation and Processing

After placing an order, you will receive an order-confirmation email containing your order number and purchase details. This confirms that PlateVanish has received your order.

If you do not receive the confirmation email, check your spam or junk folder. If it is still missing, contact support@platevanish.com with the subject line “Order Confirmation Not Received.”

Orders are generally processed within 1–2 business days. Processing may take longer because of product availability, customization requirements, high order volume, or required payment or address verification. If additional information is needed, we will contact you using the details provided with your order.

Order Acceptance

There may be circumstances where an order cannot be processed or fulfilled. We reserve the right to review, refuse, or cancel an order when necessary, including when a product is unavailable, pricing is incorrect, fraud is suspected, or required order information is incomplete.

We may request additional verification before fulfilling an order. If PlateVanish cancels an order after payment has been collected, the payment will be refunded to the original payment method.

Shipping Methods

PlateVanish offers free standard shipping within the United States and flat-rate standard shipping to supported international destinations.

Expedited UPS services may be available at checkout, including UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day Air. Available services, prices, and estimated transit times are displayed at checkout before payment.

Expedited service times refer to carrier transit after the package has been handed to UPS. The standard 1–2-business-day handling period may apply before carrier transit begins. Selecting an expedited service does not guarantee same-day dispatch.

Order Tracking

Once your order ships, you will receive a shipping-confirmation email containing the available tracking number and tracking link. Tracking may take time to become active after the carrier receives the package.

If you have not received tracking information within five business days after placing your order, contact support@platevanish.com.

Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address. Incorrect or incomplete addresses may cause delays, additional charges, or failed delivery.

If you need to correct an address, contact Customer Support as soon as possible. Address changes cannot be guaranteed after an order has entered processing or has been transferred to the carrier. Additional shipping charges may apply if a package must be redirected or reshipped because of incorrect customer-provided information.

Delayed, Lost, or Damaged Shipments

Weather, holidays, carrier delays, customs inspections, or other transportation disruptions may affect delivery times. Contact us if tracking shows an unusual delay or delivery problem so we can review the available shipment information.

If an order arrives damaged, retain the product and its packaging and contact us promptly. We may request photographs or other information so we can evaluate the shipment and determine the appropriate resolution.

By placing an order with PlateVanish, you acknowledge that you have reviewed the shipping charges and delivery information presented on this page and during checkout.