Shipping Policy

This Shipping Policy explains how PlateVanish handles shipping and delivery for Stealth Plate Curtains and related products.

Once your order has been submitted, you will receive order status and shipping information. A tracking number will be sent by email once your order has shipped.

Shipping Charges

Order Acceptance and Pricing

There may be cases where an order cannot be processed. We reserve the right to refuse or cancel any order for any reason at any time. You may be asked to provide additional verification or information, including phone number and address, before an order is accepted.

To help prevent fraud, we may validate payment details and verify personal information before providing a product. We work to provide accurate pricing information, but errors may occur. If an item is mispriced, we may contact you for instructions or cancel the order and notify you. We may refuse or cancel an order whether or not it has been confirmed and whether or not your card has been charged.

Handling, Transit, and Cut-Off Times

The following timing applies to the United States, Canada, Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, United Kingdom, Portugal, Romania, Slovakia, Spain, Mexico, Peru, Vietnam, Taiwan, Latvia, Pakistan, and Sweden.

What Happens After I Place an Order?

You will receive a confirmation email containing your order number and receipt. Orders typically ship within 1-2 business days, not including holidays. Products with customizations may take longer to process and ship.

If you do not see your confirmation email, please check your spam folder. If you still have not received it, email support@platevanish.com with the subject line "Order Confirmation Not Received."

For custom items, we may contact you separately to confirm the required customization details. Custom items will be processed and shipped after we receive the required customization information.

Order Processing

After you place an order, our team begins processing it within 1-2 business days. Processing times may vary based on product availability and order volume.

You will receive an email confirmation once your order has been processed and is ready for shipment.

Shipping Methods

Available shipping methods may be shown during checkout, including standard and expedited options where available. Shipping costs and estimated delivery times are displayed at purchase and are based on the shipping address and selected delivery option.

Delivery Timeframes

Estimated delivery times are based on the selected shipping method, your location, and external factors such as holidays, carrier delays, weather, or customs clearance. While we work to deliver orders within the estimated timeframe, actual delivery times may vary.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number and link to track your package.

If you have concerns about tracking or delivery, contact us at support@platevanish.com. We will help track your package and work to resolve any issues.

Shipping Addresses

Please make sure your shipping address is accurate and complete before finalizing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you need to update your shipping address after placing an order, contact our Customer Support team as soon as possible.

Shipping Delays

Unforeseen circumstances such as weather, holidays, carrier delays, or customs processing may cause delays. We appreciate your patience and understanding if delays occur.

How Do I Check My Order Status?

Track your order using the tracking number we send by email. If you have not received a tracking number after 5 business days, contact us at support@platevanish.com and we will assist you.

By placing an order with PlateVanish, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.